data protection

Privacy Policy

Company: Veer & Sant Real Estate L.L.C
 Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Veer & Sant Real Estate L.L.C (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates, developers, or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

To provide premier real estate brokerage and management services, we collect the following types of information:

  • Personal Information: Name, email address, phone number, physical address, and government-issued identification (when required for property transactions).
  • Financial Information: Budget preferences, proof of funds, or payment information when processing leasing/booking deposits.
  • Consent Data: Opt-in records and timestamps for all communication channels (SMS, automated voice, email, etc.).
  • Non-Personal Information: IP address, browser type, device information, website usage patterns, and analytics. We also utilize cookies and similar technologies.

Customer Communication: Records of property inquiries, viewing appointment details, real estate preferences, service history, and feedback.

2. How We Use Your Information

We use collected data strictly for the following operational purposes:

  • Providing, matching, and improving our real estate services.
  • Processing transactions, booking deposits, and leasing agreements.
  • Communicating with you about your inquiries, property viewings, appointments, and market updates.
  • Enhancing website functionality and user experience.
  • Ensuring security, regulatory compliance, and fraud prevention.
  • Maintaining accurate records of your communication preferences and legal consent.
3. SMS Messaging & Compliance

Text Message Program Terms & Conditions By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, property updates, and customer support.

  • Opt-In & Consent: You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions. We comply with all applicable telecommunications and data privacy laws.
  • Opt-Out Instructions: You can cancel SMS notifications at any time by replying “STOP”. You will receive a final confirmation message, and no further messages will be sent unless you re-opt in. All opt-out requests are processed within 24 hours.
  • Message Frequency & Content: Message frequency varies based on your interactions with our business and your property search. Messages will be directly related to the services you have requested. We do not send promotional content without specific, separate consent.
  • Help & Support: Reply “HELP” for assistance or contact us at hello@veersant.com. Customer support is available during regular business hours.
  • Carrier Information: Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.


SMS Data Protection Statement (A2P Compliance) We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
  • Information sharing to subcontractors in support services, such as customer service software, is permitted.
  • All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share standard operational information (strictly excluding SMS consent data) with:

  • Service Providers & Developers: Third-party vendors who assist in our operations (e.g., CRM systems, property developers for booking registration). We also share data with SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive. All service providers are contractually obligated to maintain confidentiality and security.
  • Legal Compliance: If required by law, the Dubai Land Department (DLD), Real Estate Regulatory Agency (RERA), legal process, or to protect our rights.
  • Business Transfers: In case of mergers, acquisitions, or sale of assets.

Critical Exemption: All the above categories explicitly exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest.
  • Secure access controls and authentication mechanisms.
  • Regular security assessments and updates.
  • Employee training on data protection.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze site traffic, remember your property preferences, improve website functionality, and measure the effectiveness of our services. You may control cookies through your browser settings.

7. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing emails by clicking “unsubscribe”.
  • Opt-out of SMS messages by replying “STOP”.
  • Request information on how we process your data.
  • Withdraw consent at any time for future communications.

To exercise these rights, please contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Veer & Sant Real Estate L.L.C.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Veer & Sant Real Estate L.L.C
Address: Office 1001, Al Ameri Tower, Barsha Heights (TECOM), Dubai, UAE – P.O. Box: 455324
Phone: +971 4 245 7443
Email: hello@veersant.com
Website: https://veersant.com

By using our website and services, you consent to this Privacy Policy.